Food safety policy

Every cook signs, in their own name, that they cook in a separate clean area, use potable water and fresh ingredients, keep pets out of the kitchen, and maintain personal hygiene while cooking. This is stored with a timestamp.

Listings are date-specific. Nothing carries over to another day, and unsold portions do not roll forward automatically.

Allergens are a required field on every dish. Buyers must tick a box confirming they have read them before they can pay, and the allergen list is snapshotted onto the order so it cannot be changed afterwards.

Raw meat and fish sold uncooked, alcohol, anything requiring a cold chain we cannot verify, and any product needing a licence beyond FSSAI home-kitchen registration.

Food-safety reports are read the same day. We can pull a listing or suspend a kitchen immediately while we investigate. Suspension takes every live listing off the marketplace at once.

FSSAI obligations for platforms and home kitchens are still settling. This policy will tighten rather than loosen, and we will tell cooks before it does.